If the art is black & white then the best way is to fax it to us. If you have a color file or a logo that cannot be faxed in then you have three options:
1 You can e-mail the art file only. You would send the file to od@internationalpatterns.com THEN fax that layout or artwork with the order form to 1-888-804-4268.
2 FTP Upload. Call 1 800-471-6368-ext.1for site & login. Again, you’ll still have to fax that layout or artwork with the order form to 1-888-804-4268.
3 Mail a CD to: International Patterns, Inc. 50 Inez Drive Bay Shore, NY 11706
All order forms MUST come by fax with an attached layout, even if you are e-mailing a file. Please do not e-mail text files. They can be faxed with the order form. We have to retype the text here anyway.
Please make sure you have a copy of the types of art files that we accept in your binder. You can get this list here, and print it out.
We can rush an order for you. We do not have a rush charge. If you need an order rushed you MUST send a separate cover sheet in front of your order stating that this is a rush, when it is needed and your UPS shipper # if we need to expedite the shipping.
If you are not sure how fast an order can get back to you please feel free to call me 1 800-471-6368-ext.1
To redo an order you would fax in a redo request stating the original control # and note exactly what needs to be changed or why it is being redone. You can also get
Please feel free to e-mail in quotes with files attached. The more information that we have, the more accurate the quote will be. You can fax, call or mail them in also. I will respond ASAP.
If you have sent in something and have not received a response please call or e-mail a reminder. It’s possible that I did not receive the first request or thought that a response was already sent.
With every sign order placed a customer can ask for one free proof. You would get that by marking an “X” in the box in the lower left-hand corner of the order form stating that the customer will return in 2 days to proof their order.
You will receive that proof back within 2 business days by fax or e-mail. If you do not see your proof in a timely fashion please let me know and it will be resent ASAP.
